Atlas Embroidery is a Preferred Vendor to Deliver on Large Wholesale Embroidery Embellishment Contracts

By Atlas Embroidery | Published: September 30, 2011

Since its founding nearly ten years ago, it is no accident that Atlas Embroidery & Screen Printing has become a preferred vendor to deliver on large orders of wholesale embroidery embellishment services. Its founder, Mitchell Lombard, began the company with a couple of employees, a number that has grown to 75 today and millions of dollars of state-of-the-art equipment. 

Atlas Embroidery likes nothing better than to make its customer base – wholesale promotional distributors and advertising and PR professionals across the nation – look like heroes to their customers every time they deliver an embroidery job that was expertly handled by Atlas. It is by  epeatedly providing successful embroidery services that Atlas has been able to build on these important relationships with its distributors who place their trust in Mitchell Lombard and the abilities of the company to do the job right. This has always been the basis of the Atlas business model: to earn the trust of the wholesale distributors and serve their needs meticulously. 

The embroidery facilities at Atlas encompass 100 heads of embroidery and 6000 distinct colors of thread. Each machine can handle nine colors at a time and with two crews working day and night, Atlas can ensure that an embroidery embellishment order can be delivered in 7 to 10 business days from the receipt of payment, a purchase order and approved art. In addition to its staffing and physical plant, Atlas Embroidery has the advanced technology and expertise to deliver the most complex embellishment with its cutting-edge digital embroidery machines. 

These factors have assisted Atlas to compete in a market where a large company is better positioned to create better economies of scale for its wholesale customers. This is how Atlas Embroidery and Screen Printing has become a true leader in the wholesale embroidery industry. 

Call us today at 954.922.2242 or visit www.atlasembroidery.com.

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More Information About Shipping Your Contract Embellishment Order

By Atlas Embroidery | Published: September 23, 2011

As promised in our last blog, this week’s blog will complete the details involved in the shipping process in a continued effort to education our value customers – promotional item wholesalers,marketing, advertising and PR professionals – and to simplify the process of doing business with Atlas Embroidery & Screen Printing.

These questions and answers cover various other shipping issues:

Q: I’ve already placed an order, but need to change the shipping address. What should I do?

A: Simply email or fax your new shipping information to thread@atlasembroidery.com or 954-922-2293 for embroidery orders or screen@atlasembroidery.com or 954-922-1212 for screen printing orders. Your purchase order will be adjusted accordingly.

Q: Do you have preferred shipping companies?

A: Yes, UPS and FedEx are our preferred shipping companies.

Q: Can we use our own (UPS/FedEx) shipping company account for shipping?

A: Yes, you may. Simply supply us with the account information. However, please note that we charge a nominal handling fee of $3.75 for this service. This fee will be added to your invoice.

Q: I don’t know what shipping method to use. What is your normal shipping method?

A: Our default shipping method is UPS ground service, which is the cheapest service. If we ship it on our UPS account, the cost of shipping will be added to your invoice. FedEx also has a great multi weight ground service when shipping over 150 lbs. that is only business to business. We always send your shipment via the cheapest way possible.

Q: Do you ship internationally?

A: We ship anywhere in the world that UPS or FedEx deliver and will ship via DHL when you supply the account number.

Q: Do you ship APO orders?

A: Yes, we ship APO orders via the U.S. Postal Service and via DHL when you supply the account number.

Q: Is there an extra charge for shipping internationally?

A: Yes. Please refer to our online price sheet for these charges.

Do you have questions? Or, do you wish to place an order? Call us today at 954.922.2242 or visit www.atlasembroidery.com.

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Everything You Ever Wanted to Know About Shipping Your Embellishment Order (Well, Almost Everything…)

By Atlas Embroidery | Published: September 23, 2011

In a continuing effort to educate our value customers – promotional item wholesalers, marketing, advertising and PR professionals – this blog will cover many aspects of shipping in detail. Our next blog will complete the shipping process.

Very Important: The shipping request form is a detailed sheet that gives Atlas Embroidery & Screen Printing all the information we will need to ship your order of embellished items. Your shipping request form enumerates your shipping address, and the form of shipping that will employed – UPS or Federal Express and the exact shipping services that you request. Remember, the faster the shipping you request, the more costly it will be. This is a very good reason to place your contract embellishment order early. We take 7-10 business days to complete both screen printing and embroidery orders.

We prefer that you use the shipping request form that is on our Web site. It is a PDF document, which means you can fill it out and email it directly to us. You won’t be able to save the form on your computer, so you’ll need to print it before you shut off your computer. Otherwise, you will lose it. Here are more details about shipping:

  • You Must Supply an Email Address – When your order ships via UPS or FedEx you will be notified by UPS or FedEx via the email address that you provide us. Note that it’s crucial that you supply us with an email address that will be used throughout the entire process for ordering, art proofs, shipping, tracking, and so on.
  • Residential Delivery is Extra – If you require a residential delivery, UPS and FedEx charge about $2 extra.

Shipping Costs – Unfortunately, we cannot estimate shipping costs for your order, but you can use UPS’s “Calculate Time and Cost” option at Click Here or FedEx at Click Here. Your original supplier of garments or items for embellishment can give you weights and box counts. Once we actually process the shipment, we will send both exact costs of the shipment and the tracking information to the email address you provide.

Do you have questions? Or, do you wish to place an order? Call us today at 954.922.2242 or visit www.atlasembroidery.com.

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How to Place an Order for Embroidery Embellishment

By Atlas Embroidery | Published: September 16, 2011

Our main goal for the past ten blogs has been to educate our valued customers by simplifying all the processes involved in ordering our contract embroidery and screen printing services. In the last blog, we addressed placing orders for screen printing embellishment. The processes involved in ordering embroidery embellishment are essentially the same, except of course, the artwork submittal process, which we covered in detail in six earlier posts.

Once the purchase order and the artwork are prepared for embroidery printing and ready for submittal, two additional documents are necessary in order to complete the order placement process – the credit card authorization form and the shipping request form. (If your company is a Florida corporation, you will also need to submit your Florida corporations tax certificate, which will eliminate the necessity for you to pay sales tax on your order.)

The Credit Card Authorization form requests the company or person’s name, the type of credit card, (American Express, MasterCard, Visa or Discover), the card number, and the code. It also requests the card holder’s name, statement mailing address, telephone number and email address as well as the name, company name, address, telephone number and email address to be used for the shipment. Note that this form is a PDF document, which means that it may be filled out online, and emailed, but cannot be saved on your computer.

This Credit Card Authorization form must be emailed or faxed with completed Purchase Order (Embellishment Form) and Shipping Request form to thread@atlasembroidery.com or faxed to 954-922-2293. Artwork must also be received by overnight or snail mail, but the first is obviously preferred since we cannot schedule your job until we have everything in hand.

We will cover the Shipping Request form in detail for both screen printing and embroidery in our next blog.

Do you have questions? Or, do you wish to place an order? Call us today at 954.922.2242 or visit www.atlasembroidery.com.

 

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How to Place an Order for Screen Printing Embellishment?

By Atlas Embroidery | Published: September 8, 2011

In a continuing effort to simplify our various processes for our valued customers, this blog will address the steps that follow preparing a purchase order for screen printing contract embellishment services provided by Atlas Embroidery & Screen Printing. (The purchase order itself was covered in our last blog and the intricacies of artwork submittal were covered in the previous 6 blog posts.)

Once the purchase order and the artwork are prepared for screen printing and ready for submittal, two additional documents are necessary in order to complete the order placement process – the credit card authorization form and the shipping request form. (If your company is a Florida corporation, you will also need to submit your Florida corporations tax certificate, which will eliminate the necessity for you to pay sales tax on your order.)

The credit card authorization form requests the company or person’s name, the type of credit card, (American Express, MasterCard, Visa or Discover), the card number, and the code. It also requests the card holder’s name, statement mailing address, telephone number and email address as well as the name, company name, address, telephone number and email address to be used for the shipment.

The shipping request form is a detailed sheet that gives Atlas Embroidery & Screen Printing all the information we will need when we ship your order of embellished items. Your shipping request form enumerates your shipping address, and the form of shipping that will employed – UPS or Federal Express and the exact shipping services that you request. Remember, the faster the shipping you request, the more costly it will be. This is a very good reason to place your contract embellishment order early. We take 7-10 business days to complete screen printing orders.

Note that these two are PDF documents, which means they may be filled out online, but they cannot be saved on your computer.

Once you have all these documents filled out, you may either email or fax them with your PO (or Embellishment form) to screen@atlasembroidery.com or faxed to 954-922-1212. Artwork must also be received by overnight or snail mail, but the first is obviously preferred since we cannot schedule your job until we have everything in hand.

Do you have questions? Or, do you wish to place an order? Call us today at 954.922.2242 or visit www.atlasembroidery.com.

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What Constitutes a Purchase Order for Embroidery Embellishment? Part 2

By Atlas Embroidery | Published: September 2, 2011

Continuing our online help desk to make things simpler for our valued customers, this blog will reiterate that the first step in doing business with Atlas Embroidery & Screen Printing is the purchase order (PO) or Embellishment Form. This PO may be conveniently filled out online and must be filled out completely for each job. This also applies to repeats of previous jobs. If you are ordering the exact same embellishment, you don’t need a different PO for each item, for example, a sweatshirt and a t-shirt could go on the same PO.

Important: The PO is a .pdf document that allows you to fill it out and print it once, but you cannot save it to your computer. If you need copies, you can print it out once and make them with your copying machine. You may fax the Embellishment Form/PO to us at the number indicated on the form. But, most customers just attach the filled out form to an email to the appropriate department along with the other necessary documents, which will be discussed in future blogs.

At the top right of the form, you will see boxes for screen and embroidery. Here, you check the screen printing box for the type of job and supply a distinct PO number. Please note whether the mailing address is a residential or a commercial one. At the bottom of the form, we will also need to know if we are shipping the order (details will be requested on the shipping form).

The drawings of garments may be utilized to indicate where on the particular garment the screen printing should go. This must be indicated by hand so, in this case, you will need to fax the form to us. The “Numbers” indicator is for team numbers on t-shirts. Please separate these numbers with commas.

The Garment Type and Sizes box indicates the breakdown by size of garments (usually t-shirts) When you total these up, that represents the total items for that job. On the left of that box, the Y before the sizes means “youth” sizes.

Please use the Special Instruction lines for any important information that isn’t called for on the PO form. If your item isn’t pictured on the PO, simply indicate what the item is. Just remember that the PO must contain all important information about the job: Embellishment method, item/style, quantity and size breakdown. Other specifics are covered on other forms, which we will address in upcoming blogs.

Questions? Want to place an order? Call us today at 954.922.2242 or visit www.atlasembroidery.com.

 

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What Constitutes a Purchase Order for Embroidery Embellishment?

By Atlas Embroidery | Published: August 26, 2011

Because we want to make things simple for our customers, we have instituted this online help desk. The first step in doing business with Atlas Embroidery & Screen Printing is the purchase order (PO) or Embellishment Form, which may be filled out conveniently online. The PO must be filled out completely for each job, including repeats of any previous jobs. If you are ordering embellishment on more than one type of item – like hats and shirts – each item must have its own purchase order because it is a separate job.

Important: The PO is a .pdf document that allows you to fill it out and print it once, but you cannot save it to your computer. If you need copies, you can print it out once and make them with your copying machine. You may fax the Embellishment Form/PO to us at the number indicated on the form. But, most customers just attach the filled out form to an email to the appropriate department along with the other necessary documents, which will be discussed in future blogs.

At the top right of the form, you will see boxes for screen and embroidery. Here, you check the embroidery box for the type of job and supply a distinct PO number. Please note whether the mailing address is a residential or a commercial one. At the bottom of the form, we will also need to know if we are shipping or dropping off the order.

The drawings of garments may be utilized to indicate where on the particular garment the embroidery should go. This must be indicated by hand so, in this case, you will need to fax the form to us. The “Numbers” indicator is for team numbers on t-shirts. Please separate these numbers with commas.

The Garment Type and Sizes box indicates the breakdown by size of garments (usually t-shirts) When you total these up, that represents the total items for that job. On the left of that box, the Y before the sizes means “youth” sizes.

Please use the Special Instruction lines for any important information that isn’t called for on the PO form. If your item isn’t pictured on the PO, simply indicate what the item is.

Questions? Want to place an order? Call us today at 954.922.2242 or visit www.atlasembroidery.com.

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Atlas Embroidery & Screen Printing Provides More Resolution Information for Online Customer Help Desk

By Atlas Embroidery | Published: August 12, 2011

Specific Requirements for Art Submittal: Resolution – Part 6

This is our final blog of our series addressing the submittal of art for the embroidery and screen printing services provided by Atlas Embroidery & Screen Printing. We greatly value our customer base of promotional distributors, advertising and public relations agencies. This blog reviews the requirements of resolution, using the measurement of DPI, or dots per inch, for our printing applications.

Scanned Images:

  • All scanned images should be no less than 300dpi RGB color space. For grayscale and monochrome black & white line art, ideal resolution is 600dpi.
  • Scans that do not meet resolution specifications are not guaranteed to output well and submitting agency assumes responsibility.
  • If you require scanning, please provide color or black and white photographs not less than 5×7 inches displaying good focus and properly composed.

 Art from the Web:

  • Art and photos downloaded from the Web must meet the above requirements for optimum output. Photos downloaded from Web pages that have been saved at low resolution (72 – 100dpi) cannot be used as they may not print clearly.

 Lines Per Inch:

  • Pre-press output for screen printing is widely divergent from traditional angles and screens used for offset printing and lithography. Our standard line screen output ranges from 30 lpi – 70 lpi which yields an average tonal range between 15% – 75% density.

 Call us today at 954.922.2242 or visit www.atlasembroidery.com.

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Atlas Embroidery & Screen Printing Provides Resolution Information for Online Customer Help Desk

By Atlas Embroidery | Published: August 5, 2011

Specific Requirements for Art Submittal – Part 5

This is our fifth in a series of blogs to address submittal of art for the embroidery and screen printing services provided by Atlas Embroidery & Screen Printing. We greatly value our customer base of promotional distributors, advertising and public relations agencies.

We also understand that our requirements may seem complicated and difficult to understand at times. We hope this series is helpful. As we have tried to accomplish in this series, in future blogs, we will try to address all of the technical aspects of our business so that our customers may have a better understanding of these complexities.

Atlas’s Art Requirements (Do’s and Don’ts):

 1 -All files should be built at 100% output size and sent ready to open with regard to raster artwork. Vector files do not need to be sized as they are easily re-sized without quality degradation.

2- Avoid file compressions, such as LZW and JPEG routines, which cause damage to the original production file.

3- Do not include halftone images such as those used in magazines and newspapers. (Halftone images simulate imagery through the use of dots that vary in size, shape, or spacing that actually trick the human eye.)

 

Call us today at 954.922.2242 or visit www.atlasembroidery.com.

 

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Atlas Embroidery & Screen Printing Provides Software Information for Customer Help Desk

By Atlas Embroidery | Published: July 28, 2011

Specific Requirements for Art Submittal – Part 4

In an effort to provide detailed information for our customer base, specifically the promotional distributor, advertising and PR agency, we have devised a Help Desk as part of our weekly blog to demystify the processes involved in ordering embroidery and screen printing applications. Recent blogs covered accepted software, vector graphics and raster graphics. The following list includes more specific requirements of Atlas Embroidery & Screen Printing::

  1. Please specify the authoring platform (PC or Mac) when submitting art to ensure accuracy. Conversion of files not meeting these software requirements are subject to additional charges for production.
  2. We request that all Corel Draw files either be exported as .ai or eps for maximum compatibility but please submit the native CDR file with those exported formats to insure correct re-production. Files from these software applications should have all fonts converted to curves (paths, outlines).
  3. Raster Graphics from the following applications: Photoshop PSD, JPEG and TIFF files can be acceptable only if sent in high resolution. 300 dpi files for these formats must be submitted and color separation art charges will most likely be applied to these types of formats.
  4. Submitted artwork that requires reworking for production will incur an art charge (most jobs require some amount of work by the Graphics Dept. to setup for production), unless Vector files are supplied.
  5. We typically cannot accept artwork created in the following software: Microsoft Publisher, Microsoft PowerPoint or Microsoft Word, Adobe PageMaker, Quark XPress and FreeHand.

 

Our next Help Desk blog will address resolution issues.

Call us today at 954.922.2242 or visit www.atlasembroidery.com.

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